Read the text below, paying close attention to the bold words

            The phone rings. 
             Sandra: Hello? 

             Caller: Hello, may I speak to Jack? 

             Sandra: I'm afraid you've got the wrong number. 

             Caller: Oh! Is this 555-1235? 

             Sandra: No. It's 1234. 

             Caller: Sorry about that! Goodbye! 

             Sandra: No problem. Bye! 

            If you phone a wrong number, it's common to compare the number
            you phoned with the number you wanted to phone. 


            May I speak to (someone? - A polite way to ask for someone on the phone.

            I'm afraid you've got the wrong number. - A polite way to let someone know they phoned the wrong number.

            No problem. - It was no trouble for me. (informal)

            Quiz

            Choose the best answer.

            1. "No problem" can be more formally expressed with the words________. 
            a. You're welcome. 
            b. Thank you. 
            c. Not a chance. 

            2. "I'm afraid" can mean_________. 
            a. I'm sorry. 
            b. I'm scared. 
            c. a and b