Support Wiki
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A wiki is a very convenient way to support the users of a product. This wiki - for example - is a support wiki.
Advantages:
* The wiki is much cheaper than phone or e-mail support
* There are no lost communication efforts. Questions and answers add to the information content and value of the wiki.
* The wiki works better than a forum or a BBS, because the information is not scattered among thousands of separate messages.
FolderWikiApplications
|
A wiki is a very convenient way to support the users of a product. This wiki - for example - is a support wiki.
Advantages:
- The wiki is much cheaper than phone or e-mail support
- There are no lost communication efforts. Questions and answers add to the information content and value of the wiki.
- The wiki works better than a forum or a BBS, because the information is not scattered among thousands of separate messages.
FolderWikiApplications
|
|
